Terms of use

Last Updated: 10.07.2024

Welcome to ve.limited, the website operated by Veera Limited. These Terms of Use ("Terms") serve as a legally binding agreement between you ("the user," "you," or "your") and Veera Limited ("we," "us," "our"), a company registered in Hong Kong with the registration number 3320328, located at 15F, Radio City, 505 Hennessy Road, Causeway Bay, Hong Kong. By accessing or using the website at ve.limited (the "Website"), or by engaging in any of the services provided by Veera Limited, you agree to be bound by the following Terms. This document lays out the conditions for using the Website, making payments, and utilizing the services we offer, including consulting and software development in IT. Please read these Terms carefully. If you do not agree with these Terms, you are advised to refrain from using our Website or our services.

1. Services Provided

Veera Limited is a provider of expert IT consulting services, and through the Website, we offer a variety of specialized solutions designed to address different business needs. Our services encompass a wide range of areas within the IT sector, providing our clients with cutting-edge expertise and hands-on assistance. The following are the key categories of services we offer through our consulting and development teams:

  • Affiliate Programs: One of our core offerings is assisting businesses in developing and optimizing affiliate programs. These programs are an essential part of many companies' marketing strategies, where third-party affiliates promote a company’s products or services and receive a commission for the sales or traffic they generate. We provide consulting services to help our clients establish these programs effectively. This includes selecting the right platforms, designing reward structures, tracking performance, and ensuring the program aligns with the company’s marketing goals. Our expertise allows businesses to grow their reach and expand their affiliate networks efficiently, while maintaining control over quality and profitability.

  • AI Consulting: Artificial intelligence (AI) is transforming industries across the globe, and businesses looking to implement AI-driven technologies often face challenges regarding strategy, deployment, and integration. Veera Limited provides specialized AI consulting services that cater to businesses at all stages of AI adoption. Whether you are exploring the possibilities of AI for your business or looking to scale up your AI initiatives, we offer tailored consulting that covers everything from AI strategy development, machine learning (ML) model design, data structuring, and implementation support. Our goal is to ensure that businesses can unlock the full potential of AI technologies to streamline operations, enhance decision-making, and create innovative solutions.

  • Blockchain Development: As blockchain technology continues to revolutionize industries, Veera Limited offers comprehensive blockchain development services to businesses seeking to leverage this innovative technology. Blockchain can be used in various sectors such as finance, healthcare, supply chain management, and more, to increase transparency, enhance security, and automate processes through smart contracts. Our blockchain services cover the entire development lifecycle, from designing the architecture, coding and implementing decentralized applications (dApps), creating smart contracts, and integrating blockchain solutions into existing systems. We work closely with clients to ensure that the blockchain solutions we develop meet their specific business needs while adhering to best practices for security and scalability.

These services, including affiliate programs, AI consulting, and blockchain development, are provided based on individual consultations with clients. We tailor our offerings to each client’s requirements, ensuring the highest level of service and client satisfaction. Each of these services is governed by specific agreements between Veera Limited and the client, detailing project scope, timelines, deliverables, and other essential terms.

2. Payment Terms

All financial transactions related to the services provided by Veera Limited must strictly adhere to the authorized payment channels defined below. We take the security of payments seriously, and therefore, we have limited the payment methods to ensure that clients are protected from fraudulent activities and unauthorized payments. Clients are required to make payments solely through the following approved channels:

  • Payments Through the Website: Payments for any of our services, whether they pertain to affiliate programs, AI consulting, or blockchain development, must be made directly through the secure payment system provided on our Website at ve.limited. We have integrated secure payment gateways that comply with industry standards to protect your financial data. When making a payment via the Website, you will be prompted to enter necessary payment details, and we will ensure that all information is processed in a secure and encrypted manner. By using the Website for payments, you agree to adhere to the terms and conditions specific to the payment provider and acknowledge that we take all reasonable steps to protect your payment information.

  • Payments Through Bank Transfers: Clients who prefer bank transfers may make payments directly to the bank account held in the name of Veera Limited. This is the only bank account authorized to receive payments for services rendered by Veera Limited. Our bank account details will be provided to you upon request or as part of the service agreement. Clients must ensure that payments made through this channel include clear references to the service for which the payment is being made. Please be advised that Veera Limited is not responsible for any delays or errors in payment resulting from incorrect bank transfer details or miscommunication with your financial institution.

It is important to emphasize that no other payment methods are accepted, including payments made through personal accounts, third-party payment processors, or cash transactions. Any payments made outside these authorized channels will not be recognized by Veera Limited, and the company will not be liable for any financial loss or dispute arising from such unauthorized payments. Furthermore, services will not commence or continue until full payment has been confirmed through one of the approved channels.

3. Refund Policy

Veera Limited’s refund policy is governed by the specific refund laws and regulations of Hong Kong, where the company is registered and operates. Refund requests for services provided by Veera Limited, whether related to software development, consulting, or other professional services, will be handled in strict accordance with the applicable legal framework. The following outlines our approach to refunds:

  • Refund Eligibility: Clients may be eligible for a refund under certain conditions as dictated by Hong Kong law. This typically includes circumstances where a service cannot be delivered as agreed, or where there has been a demonstrable failure to provide the services in accordance with the contract between Veera Limited and the client. The eligibility for refunds will be assessed on a case-by-case basis, and we reserve the right to request documentation or evidence to support the refund claim.

  • Review Process: Once a refund request has been submitted, Veera Limited will conduct a thorough review of the request, taking into account the specifics of the contract, the nature of the services provided, and the legal requirements under Hong Kong law. Clients will be informed of the outcome of their refund request within a reasonable time frame, as stipulated by the laws governing consumer rights in Hong Kong. If the refund is approved, it will be processed through the original payment method, and the client will receive confirmation once the refund is completed.

  • Non-Refundable Services: Certain services, especially those that involve custom software development, consultancy hours already rendered, or intellectual property created specifically for a client, may not be eligible for refunds. This is because these services involve significant resources, time, and expertise that cannot be reclaimed. Clients will be informed in advance of any services that are non-refundable, and these terms will be explicitly stated in the service agreement.

Clients are strongly encouraged to review the terms of their contracts and consult with Veera Limited before initiating any payment to ensure a clear understanding of the refund policy. Any disputes regarding refunds will be handled in compliance with Hong Kong’s consumer protection laws.

4. Use of the Website

When you access and use the Website at ve.limited, you agree to comply with the rules of conduct outlined below. These rules are designed to ensure that the Website remains a secure and user-friendly platform for all visitors and clients. Your use of the Website is contingent on your acceptance of these guidelines, and any violation of these rules may result in the termination of your access to the Website.

  • Prohibited Activities: You agree not to use the Website for any illegal or unauthorized purpose. This includes, but is not limited to, using the Website in any way that violates local, national, or international laws, regulations, or directives. You are also prohibited from using the Website to distribute harmful content, such as viruses, malware, or any code that could damage, disable, or compromise the functionality of the Website or the devices of other users.

  • Unauthorized Access: You must not attempt to gain unauthorized access to the Website, its servers, or any connected systems or networks. This includes hacking, password mining, or any other means of attempting to breach the security measures implemented by Veera Limited. Such activities are illegal and may result in both civil and criminal penalties.

  • Content Submission: Any content that you submit to the Website, including comments, queries, or feedback, must be lawful, respectful, and free from offensive or defamatory material. You must ensure that any information you provide is accurate and does not infringe on the rights of others.

Veera Limited reserves the right to monitor user activity on the Website and to remove or restrict access to any content or user account that violates these terms or is deemed inappropriate at our sole discretion.

5. Intellectual Property

The intellectual property rights associated with the Website, including but not limited to the design, content, images, software, trademarks, and logos, are the sole property of Veera Limited, unless otherwise indicated. These intellectual property rights are protected by Hong Kong laws and international copyright treaties. You agree that:

  • No Unauthorized Reproduction: You are not permitted to copy, reproduce, distribute, modify, or use any of the content or materials from the Website for any commercial or public purposes without the express written consent of Veera Limited. This includes the use of our content for advertising, marketing, or promoting third-party services.

  • Limited License: You are granted a limited, non-exclusive, and revocable license to use the Website for personal, non-commercial purposes only. This license does not grant you ownership of any intellectual property rights in the content you access through the Website.

  • Violations: Any violation of these intellectual property rights may result in legal action and financial penalties. Veera Limited reserves the right to take any legal action necessary to protect its intellectual property and to seek damages from individuals or entities that infringe on these rights.

6. Limitation of Liability

Veera Limited provides the Website and its services on an "as is" and "as available" basis. While we strive to ensure that all information on the Website is accurate and up-to-date, we do not warrant or guarantee the completeness, reliability, or availability of the Website or the services provided through it. As such:

  • No Warranty: Veera Limited makes no representations or warranties of any kind, whether express or implied, regarding the Website, its content, or the services provided. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • Liability Limitations: Veera Limited shall not be liable for any damages arising out of or in connection with the use or inability to use the Website or its services. This includes, without limitation, direct, indirect, incidental, punitive, and consequential damages, loss of data, or loss of profits, even if Veera Limited has been advised of the possibility of such damages.

  • Exclusions: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you. In such cases, the liability of Veera Limited will be limited to the fullest extent permitted by applicable law.

7. Governing Law

These Terms, and any dispute or claim arising from them or related to their subject matter, shall be governed by and construed in accordance with the laws of Hong Kong. You agree that any disputes arising under or related to these Terms or the use of the Website or services provided by Veera Limited shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

8. Amendments to the Terms

Veera Limited reserves the right to amend or update these Terms at any time without prior notice. When we make changes to these Terms, we will post the updated version on the Website, and the changes will take effect immediately upon posting. It is your responsibility to review these Terms periodically to stay informed about any updates or changes. By continuing to use the Website after changes have been posted, you are agreeing to the revised Terms.

9. Contact Information

If you have any questions or concerns regarding these Terms or the services provided by Veera Limited, please do not hesitate to contact us using the following information:

Veera Limited
Registration Number: 3320328
Address: 15F, Radio City, 505 Hennessy Road, Causeway Bay, Hong Kong
Email: dir@ve.limited

By using the Website or engaging with Veera Limited, you acknowledge that you have read, understood, and agreed to these Terms of Use.